2016 Peak Season Shipping Info

2016 Amplifier Peak Season Information

Amplifier Holidays

 

Fulfillment

Customer Service

Receiving

Front Office

11/24

Thanksgiving

Closed

Closed

Closed

Closed

11/25

Black Friday

Open

Open

Open

Open

11/26

Saturday

Open

Open

Closed

Closed

11/28

Cyber Monday

Open

Open

Open

Open

12/23

Christmas Eve (Observed)

Next Day Air Only

Open

Closed

Closed

12/24

Christmas Eve

Closed

Closed

Closed

Closed

12/25

Christmas

Closed

Closed

Closed

Closed

12/26

Christmas (Observed)

Closed

Limited

Closed

Closed

1/2

New Year’s Day (Observed)

Closed

Closed

Closed

Closed

 

Pre-Christmas Saturdays: Fulfillment & Customer Service are Open

Pre-Christmas Sundays: Fulfillment Open Pending Client Activity

 

For delivery by Saturday, December 24

Domestic Disclaimer:  

Carriers do not guarantee non-air delivery times between Dec. 11 and Dec. 24.

 

Standard Shipping  

  • in-stock items ordered before 6am, Thursday, 12/15

If you are interested in extending your non-UPS shipping window through 12/21, please contact client-service@amplifier.com for an additional shipping method.

UPS Ground (3 to 5 transit days)  

  • in-stock items ordered before 6am, Friday, 12/16

UPS 3 Day (delivery on Friday, Dec 23)

  • in-stock items ordered before 2:30pm, Monday, 12/19

UPS 2 Day Air (delivery on Friday, Dec 23)

  • in-stock items ordered before 2:30pm on Wednesday, 12/21

 

UPS Next Day Air (delivery on Friday, Dec 23)

  • in-stock items ordered before 2:30pm on Thursday, 12/22.  

 

UPS 2 Day Air Saturday Delivery (delivery on Saturday, Dec 24)

  • In-stock items ordered before 2:30pm on Thursday, 12/22.
  • Saturday Delivery Accessorials will apply.
  • Must contact client-service@amplifier.com in advance to use additional shipping method

 

UPS Next Day Air Saturday Delivery (delivery on Saturday, Dec 24)

  • In-stock items ordered before 2:30 on Friday, 12/23.
  • Saturday Delivery Accessorials will apply.
  • Must contact client-service@amplifier.com in advance to use additional shipping method

 

 

International Shipping

International Disclaimer

Carriers do not guarantee delivery times for International Shipments.

International Standard:

  • ordered before 6am on Tuesday, 12/6

International Trackable:

Country

In-stock order received before 6am on

Australia

12/13

Canada

12/13

Germany

12/13

United Kingdom

12/14

Japan

12/14

South Korea

12/14

Mexico

12/19

New Zealand

12/13

 

 

 

 

On Demand Manufacturing

Items being made On Demand by Amplifier must be ordered 5 business days prior to the related shipment cut-off in order to arrive on or before 12/24.  For example:  The Standard Shipping cut-off for orders with an On Demand item must be placed by Wednesday 12/7.

Backorders during Peak Season

Clients occasionally over-sell items during Peak Season order spikes.  Amplifier does NOT partial ship unless explicitly instructed to do so in writing by our Clients.  If you wish to set a global rule that “during X days partial ship all orders,” so that no holiday orders are held because of backordered inventory, please contact client-service@amplifier.com.  Note that partially shipping orders will result in at least two shipping events for the order.  Any additional fulfillment costs will be charged to the Client.

Fulfillment times during Peak Season

Peak Season dates include the first week of December, Mondays during December, December 12-25th and New Year’s Eve.  During Peak Season dates Amplifier will make a best effort to maintain our shipping service level of shipping all in-stock items the day following order arrival.  However, we cannot offer service level guarantees due to unforeseeable spikes in Client shipping volume.

Fulfillment times during Order Spikes

When Clients experience spikes greater than 10 times their Daily Order Average, Amplifier reserves the right to ship the excess orders on the second day following the spike.  If a client experiences a spike greater than 20 times their Daily Order Average, Amplifier reserves the right to ship the excess orders on the second and third days following the spike.  A Client’s Daily Order Average is calculated from January 1 through October 31st.

Fulfillment times for Non-Ship-Ready and Oversize Items

Amplifier makes a best effort to ship all in-stock orders the day following their arrival.  However, Amplifier cannot offer service level guarantees for items in our warehouse that are not ship-ready or are oversized.

Non-Ship-Ready Items may include, but are not limited to:  textiles that arrive unfolded, glassware not boxed in a protective inner-box, posters/items requiring a shipment in a tube, kitted items requiring assembly.  Please refer to the Routing Guide for up-to-date information on Make Ready and related charges.

Oversize items are items that ship in containers whose length plus girth [(2x width) + (2x height)] combined exceeds 130 inches.

Receiving times during Peak Season

In order to make our best effort to fulfill all in-stock orders from Black Friday and Cyber Monday on the following business days, there will be no receiving activity for shipments that arrive on Wednesday, 11/23 (the day before Thanksgiving),  through Friday, 12/2.  Receiving activity will resume on Monday, 12/5.

ScreenPrinting during Peak Season

In order to make our best effort to fulfill all in-stock orders from Black Friday and Cyber Monday on the following business days, there will be no ScreenPrinting activity between Monday, 11/28 and Friday, 12/2.